Prices and payment
Prices are in US dollars (USD) and are listed on each service’s page. For example: airport transfer, US$25 for up to 2 people, +US$10 per additional person; cruise transport, US$25 per person round trip, plus the activity; photo and video packages, US$80, US$60 or US$30 per package, per activity.
Pay before the activity starts, in cash (USD) or by credit or debit card through a PayPal link.
Confirmation
Sending the form or a message is a request, not a booking. Your booking is confirmed when we confirm it on WhatsApp with the date, time and meeting point.
Cancellations and changes
More than 48 hours before the activity: full refund, processed within 48 hours to 7 business days.
Between 24 and 48 hours before: 70% refund.
Less than 24 hours before, or no-show: no refund.
Cruise passengers: if your ship does not reach the port or you cannot disembark, we offer a refund in line with the policies of Viator and other booking platforms.
No refunds are issued for failing to arrive at the meeting point on time. If you have questions, contact our team and we will be happy to help.
Changes of date or time are subject to availability: ask as early as possible through the Manage your reservation form or on WhatsApp.
Weather and force majeure
If weather, sea conditions or another force majeure event prevent an activity, we call it off for safety and offer you another date, another activity or a refund for that activity. Cruise passengers: if an activity can’t run, we offer another one at the same or a similar price, or charge only the transport and refund the rest.
Cruise passengers
We drop you back at the port 1 to 2 hours before your all-aboard time. You must give us your correct all-aboard time and be at the meeting point, at the main exit of the port, on time. Itinerary changes made by the cruise line are outside our control.
Safety
When you book, you accept the release of liability shown in the form:
When booking an activity with MACA Tours & Adventures, I voluntarily accept the risks inherent to the activity, including accidents, injuries, weather conditions and other unforeseen circumstances.
I agree to follow MACA staff instructions and accept responsibility for my participation, well-being and conduct during the tour. In an emergency, I authorize necessary medical assistance to be coordinated at my expense.
The guide may change or stop an activity, or remove a participant, for safety reasons. Tell us when booking if you have a medical condition, are pregnant or cannot swim. Minors must be accompanied by a responsible adult.
Photo and video packages
They are requested when you book and added to the tour price. We deliver them in digital format after the tour; if weather or local rules keep the drone from flying, we refund the package price.
Limitation of liability
Our liability for a service is limited to the price you paid for it, except where the law forbids it (intent or gross negligence) and without affecting your consumer rights.
Governing law and contact
These terms are governed by the laws of Honduras; if you are a consumer in the European Union, you keep the mandatory protection of your country. For questions or complaints, message us on WhatsApp at +504 9305 4925 or info@macatours.com.
See also: Privacy policy · Legal notice